Booking & Reservations – Frequently Asked Questions
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What currencies does Disney Cruise Line accept as payment?
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You can pay for your cruise package with U.S. dollars (USD...Q:
How far in advance should I book a Disney cruise?
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To get the best prices and greater choice of stateroom, we...Q:
How do I arrange air and/or ground transportation to and from my port of departure?
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Please call us to make flight arrangements to and from an ...Q:
How do I make, change, cancel and prepare for an appointment at Bibbidi Bobbidi Boutique or The Pirates League?
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Guests with fully paid cruise reservations may schedule ap...Q:
Why do I need to provide the birthdates for each member of my travel party?
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Disney Cruise Line is required to provide birthdates and o...Q:
Do I have to book Port Adventures in advance?
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To ensure you get to enjoy the Port Adventures excursions ...Q:
How do I modify or cancel my cruise reservation?
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You can now modify or cancel your reservation online by fo...Q:
Why do I need a reservation ticket to meet certain Characters during my cruise?
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Reservation tickets for select Character Greetings are req...Q:
How will I use my reservation confirmation number?
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Once your cruise is paid in full, you will receive a confi...Q:
What is covered in the Disney Cruise Line Contract?
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The Disney Cruise Line Contract is the agreement that deta...Q:
How do I find which cruises are available?
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You can find and compare all our Disney cruises on the Cru...Q:
How do I customize my Disney Cruise vacation?
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You can customize your Disney cruise by signing in to My R...Q:
Are there designated smoking areas on board?
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In an effort to provide an enjoyable cruise experience for...Q:
Am I required to have a ticket to meet Anna and Elsa from Frozen?
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Yes, tickets are required for the Frozen Meet and...Q:
What do I need to know about the Guest Information Form?
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You can find the Guest Information Form under My Online Ch...Q:
At what point in the booking process must I provide the legal names of Guests in my traveling party?
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You or your travel agent must provide Disney Cruise Line w...Q:
How do I select, price and book a Disney cruise?
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It’s easy to find and book a Disney cruise on our cruise l...Q:
What information is required to book a Disney cruise?
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To book a cruise, you'll need to have the following inform...Q:
During the Royal Gathering meet-and-greet, do I have to pick one Disney princess or will I get to meet all the princesses?
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Guests with reservation tickets will have the opportunity ...Q:
My family and I are having a great time on our Disney cruise and we’re thinking about taking another one. Can I book our next cruise on the ship?
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Absolutely! You can reserve a placeholder booking for a fu...Q:
What activities can I book before my cruise, when can they be booked and how can I get pricing information?
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After completing full payment for your cruise and your boo...Q:
What do I need to know about the Payment Authorization Form?
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The Payment Authorization Form under My Online Check-in&nb...Q:
How do I provide proof of Florida residency, Southern California residency, Military status or Canada residency to qualify for special offers?
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Florida ResidencyTo take advantage of Flo...Q:
What documents are required when I check in for my cruise?
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At check-in, all Guests must present valid passpor...Q:
How do I reserve multiple staterooms at one time?
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There are 2 ways to reserve staterooms for your cruise.1. ...Q:
How do I select a stateroom?
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Once you’ve chosen an itinerary, our “Select Your Stateroo...Q:
Are single-occupancy fares available?
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If you are traveling alone and would like your own statero...Q:
How do I request a high chair, bedrails or crib?
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You can request a high chair, bedrails or Pack ‘n Play cri...Q:
What are the Terms and Conditions of a Disney cruise vacation?
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The Terms and Conditions of your Disney cruise cover impor...Q:
Do I need to buy travel insurance?
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While not required, we strongly recommend that all our Gue...Q:
How do I coordinate plans with friends and family in our travel party if we book separately?
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Even if you book separately, coordinating travel details w...Q:
I’ve reserved tickets to a Character Greeting. What do I need to do now?
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Simply bring your Character Greetings tickets—one for each...Q:
How do I view and edit travel details?
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You can easily view and edit many of your travel plans onl...Q:
How do I view my reservation details online?
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To view the details of your reservation, log in to My Rese...Q:
Am I required to be tested or vaccinated for COVID-19 before sailing on a Disney cruise?
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Disney Cruise Line no longer requires Guests to be vaccina...

