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Required Documents – Frequently Asked Questions

Q.

What do I need to know about the Guest Information Form?

A.

You can find the Guest Information Form under My Online Check-in. The form lets you provide Disney Cruise Line with important addresses, citizenship information, disembarkation details and emergency contacts so that we can ensure you and your travel party the highest standards of safety and quality of service.

Speed your boarding by submitting the form online

Just fill in the form and "Submit.” On the Confirmation Page, you’ll have the option to edit the form and print it for your records.

This form and the Payment Authorization Form must be submitted before you can access the Disney Cruise Line Cruise Contract and, subsequently, the Online Check-In Signature Form.

If you do not submit these forms online at least 48 hours prior to boarding, you will need to complete them—and the forms you would access subsequently—at the port terminal.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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