Help Center

Have a Question?We're Here to Help.
Please complete this form and a Disney Cast Member will respond to your query, or feel free to call us. You may also find answers to most commonly asked questions in our Help Center.
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    If your question concerns a reservation for a cruise, hotel or dining, enter the confirmation number. If you don't know the number, provide the address used during booking with your question.
    If your question concerns a reservation for a cruise, hotel or dining, enter the confirmation number. If you don't know the number, provide the address used during booking with your question.

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    We are pleased to hear from our Guests and welcome your questions. However, be advised that our company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those that we have specifically requested. View our Terms of Use including those regarding submissions.

     
     
    • For assistance with your Disney Cruise, please call (800) 951-3532.
    • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
      Guests under 18 years of age must have parent or guardian permission to call.
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