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Booking & Reservations – Frequently Asked Questions


What are the Terms and Conditions of a Disney cruise vacation?


The Terms and Conditions of your Disney cruise cover important areas relating to ticketing and cancellation, the responsibilities of Guests and the Cruise Line as well as policies relating to shipboard travel and your onboard experience.

You’ll be required to acknowledge reading and accepting our Terms and Conditions prior to submitting your payment.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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