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Booking & Reservations – Frequently Asked Questions


Why do I need to provide the birthdates for each member of my travel party?


Disney Cruise Line is required to provide birthdates and other personal information for each Guest regardless of age to U.S. Customs and Border Protection prior to departure.

We also use this information to ensure the best possible experience for every Guest, like determining eligibility for age-specific onboard venues and activities as well as Port Adventures excursions.

When you book your stateroom you will be required to provide the name, address, phone number and date of birth for each Guest in your travel party.

Learn what documents you need to bring with you on board for your cruise.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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