Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Booking & Reservations – Frequently Asked Questions


Why do I need a reservation ticket to meet certain Characters during my cruise?


Reservation tickets for select Character Greetings are required to reduce the overall wait time and help you enjoy your cruise at a more relaxed pace. Additional Character appearances that do not require a ticket are available throughout your cruise.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links