Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Booking & Reservations – Frequently Asked Questions

Q.

Why do I need a reservation ticket to meet certain Characters during my cruise?

A.

Reservation tickets for select Character Greetings are required to reduce the overall wait time and help you enjoy your cruise at a more relaxed pace. Additional Character appearances that do not require a ticket are available throughout your cruise.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links