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Booking & Reservations – Frequently Asked Questions


How do I view my reservation details online?


To view the details of your reservation, sign in to My Reservations using your Confirmation Number and the date of birth of the Guest who reserved the cruise.

You’ll be able to review your reservations, make payments, if necessary, and access important cruise information. You’ll also be able to link and coordinate reservations and activities with others in your travel party who have booked reservations separately.

Once your cruise is paid in full and you are within your advance booking window, you’ll be able to schedule and manage onboard activities and Port Adventures excursions. And you'll be able to coordinate through your linked reservations.

Your advance booking window is determined by your Castaway Club membership level, as follows:

First-Time Guests

75 days prior to sail date

Silver Castaway Club Members

90 days prior to sail date

Gold Castaway Club Members

105 days prior to sail date

Concierge Guests and Platinum
Castaway Club Members

120 days prior to sail date

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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