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Ships & Cruises – Frequently Asked Questions


What is covered in the Disney Cruise Line Contract?


The Disney Cruise Line Contract is the agreement that details the legal rights and responsibilities of Disney Cruise Line and our Guests. To read the version that applies to you in our online version, specify your country of citizenship (U.S., United Kingdom or other).

When completing My Online Check-in, review and sign the contract. Please don’t forget to print and bring the Online Check-In Port Arrival Form with you to the port terminal on your sail date.

If you have not completed My Online Check-In, a printed copy of the contract will be mailed with your cruise ticket packet.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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