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Booking & Reservations – Frequently Asked Questions


I’ve reserved tickets to a Character Greeting. What do I need to do now?


Simply bring your Character Greetings tickets—one for each member in your party wishing to meet and greet a Disney Character—to the rendezvous location at your scheduled time. There is no need to arrive early as your space is guaranteed.

If your party is more than 15 minutes late to your scheduled Character Greeting time, Disney Cruise Line Crew Members will do their best to accommodate you. However, due to overwhelming demand, your Character Greetings experience cannot be guaranteed and re-booking may not be possible.

During your Character meet-and-greet, keep in mind that both autographs and photographs are encouraged, so be sure to bring your camera and your autograph book to the event—and have fun!

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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