Contracts, Terms and Safety

As you’re planning a Disney Cruise, we recommend you become familiar with these key documents in order to understand what to expect before, during and after you sail with us.

Cruise Contract

The Disney Cruise Line Contract defines your financial obligations for the duration of your cruise.

View the Disney Cruise Line Contract

Disney Cruise Line Vacation Protection Plan

The Disney Cruise Line Vacation Protection Plan covers your family for certain unexpected circumstances and emergencies—both before and during your vacation.

View Disney Cruise Line Vacation Protection Plan.

Taxes and Fees

Certain items included with―or added to―your cruise may incur additional taxes and fees.

Learn more about Disney Cruise Line taxes and fees.

Terms and Conditions

We want you to read and understand policies that may impact your cruise experience.

View Disney Cruise Line Terms and Conditions.

Passenger Bill of Rights

Disney Cruise Line has adopted the International Cruise Line Passenger Bill of Rights.

Read the Cruise Line Passenger Bill of Rights.

Security Safety Act Guide

Find phone numbers to call in the event of a safety-related issue during your cruise.

View a list of safety-related phone numbers.

Our Commitment to Safety

We want to share our culture of safety that helps ensure your welfare on and off the ship.

Learn more about our commitment to safety.

Voluntary Reporting

In the interest of transparency, we disclose all alleged onboard incidents on a quarterly basis.

View Disney Cruise Line incident reports.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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