If I want to share a disability-related concern, does Disney Cruise Line have a Complaints Resolution Official I can contact?
Guests with Disabilities
We understand that when planning a cruise, Guests who require special accommodations may have questions about our onboard services, the accessibility features of the ship’s staterooms and public areas, or other concerns.
Some of the services we offer include:
- Wheelchair-accessible staterooms
- Pool lifts
- Captioned television and movies
- Assistive listening systems
- Information in audio format
We also offer information to help Guests with Autism spectrum disorders. Request assistance with any disability concerns from Disney Cruise Line Special Services.
Frequently Asked Questions
Do any of the ship's pools have lifts for Guests with disabilities?
Am I allowed to bring oxygen equipment onto the ship?
What information is available to assist Guests with disabilities who are planning a Disney Cruise?
Am I allowed to bring my service animal on the cruise?