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Guests with Disabilities – Frequently Asked Questions


I have questions or comments about accessibility on for Guests with visual impairments. Who should I contact?


We have affirmed the importance of making our theme park and cruise line websites accessible to all Guests, including those with visual impairments. If you have any questions or comments regarding website accessibility, please e-mail us.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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