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Guests with Disabilities – Frequently Asked Questions

Q.

What services or options are available for Guests with autism?

A.

Disney Cruise Line offers a number of service options for Guests with autism and other disabilities that impact their ability to wait in a line or remain in a crowded environment.

For further information see Information for Guests with Autism Spectrum Disorder and contact Disney Cruise Line Special Services to discuss any special needs or concerns.

Disney Cruise Line Special Services
Phone: (407) 566-3602
Fax: (407) 566-3760
TTY: (407) 566-7455
Email: SpecialServices@disneycruise.com

Disney Cruise Line Special Services
P.O. Box 10210
Lake Buena Vista, FL 32830-0210

Guests under age 18 must have parent or guardian permission to call.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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