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Guests with Disabilities – Frequently Asked Questions

Q.

Are there wheelchair-accessible staterooms?

A.

Absolutely. Guests can choose from wheelchair-accessible staterooms in a variety of categories.

Accessible stateroom features include:

  • Minimum 32" doorways
  • Emergency call buttons
  • Open bed frames
  • Ramped bathroom thresholds
  • Bathroom and shower grab bars
  • Roll-in showers
  • Fold-down shower seats
  • Hand-held shower heads
  • Refrigerators

If you plan to travel with a wheelchair or mobility aid, please contact Disney Cruise Line Special Services in advance so we can assist you with any necessary arrangements.

Disney Cruise Line Special Services

Phone: (407) 566-3602

Fax: (407) 566-3760

TTY: (407) 566-7455

Email: SpecialServices@disneycruise.com

Disney Cruise Line Special Services

P.O. Box 10210

Lake Buena Vista, FL 32830-0210

Guests under age 18 must have parent or guardian permission to call.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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