Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Onboard Services

From requesting extra pillows to having a shipboard wedding, there are almost no requests too small―or too large―for our Guest Services team. In addition to providing personalized assistance, we also offer an array of onboard services on every cruise.

Ensure a bon voyage with flowers, champagne, chocolates or other gifts delivered right to your stateroom. We can also help you arrange events and special occasions:

  • Business meetings
  • Family reunions
  • Weddings
  • Engagement and anniversary parties
  • Birthday and other milestone celebrations
  • Special events

Other convenient services include professional photography, full-service laundry and dry cleaning and a Guest Services desk that is staffed around the clock.

Stay in Touch

Use the complimentary stateroom Wave Phone to stay in touch with others in your travel party―anywhere on the ship. And stay on top of all each day’s activities by using the free Disney Cruise Line Navigator App on your personal cell phone or tablet―there is no charge to use the ship’s Wi-Fi with the app.

Frequently Asked Questions

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links