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Onboard Services – Frequently Asked Questions


Do I need to bring an electrical converter?


Guests from the U.S. and Canada do not need to bring electrical converters, as all stateroom outlets are 110V/60Hz North American Standard, which is the same kind of outlet type used in your home.

Learn more about other onboard services.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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