Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Onboard Services – Frequently Asked Questions


Is there an expected amount for gratuities, and how should I pay them?


It is customary to give gratuities in recognition of exceptional service, which you’ll receive in abundance aboard the ship. The following amounts are provided as a suggestion, but the gratuity you pay is always at your discretion:

Per Guest per cruise 3-Night 4-Night 7-Night
Dining Room Server        $12.00 $16.00 $28.00

Dining Room Asst.

$9.00 $12.00 $21.00

Dining Room Head

$3.00 $4.00 $7.00

Stateroom Host/




Dining Manager Your Discretion
Room Service Your Discretion
Palo Your Discretion
Remy Your Discretion
Senses Spa & Salon An 18% gratuity will automatically be applied to all spa services
Vista Spa & Salon An 18% gratuity will automatically be applied to all spa services
Babysitting Gratuity not expected
Port Adventures Optional; not included in Port Adventures price

There are 2 easy ways you may pay the gratuities for your party:

  • Pay the gratuity in advance by contacting Disney Cruise Line no later than 3 days before your cruise begins, or
  • Automatically have the suggested gratuity amounts listed here―based on the length of your cruise―added to your onboard account prior to the end of your cruise

If you wish to change the amount of a gratuity or pay the gratuity in cash, stop by the Guest Services desk, located on Deck 3, Midship.

Please note: a 15% gratuity is automatically added to bar, beverage, wine and deck service tabs. All gratuities can be charged to your stateroom folio.

Learn more about onboard services.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    †Guests under 18 years of age must have parent or guardian permission to call.
Footer Links