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Onboard Services – Frequently Asked Questions


Is there an expected amount for gratuities, and how should I pay them?


It is customary to give gratuities in recognition of exceptional service, which you’ll receive in abundance aboard the ship. The following amounts are provided as a suggestion, but the gratuity you pay is always at your discretion:

Per Guest per cruise3-Night4-Night7-Night
Dining Room Server       $13.50$18.00$31.50

Dining Room Asst.


Dining Room Head


Stateroom Host/




Dining ManagerYour Discretion
Room ServiceYour Discretion
Dinner at Palo & RemyAn 18% gratuity will automatically be applied; additionally gratuity at your discretion.
Brunch at Palo & RemyIncluded in dining charge; additional gratuity at your discretion.
Senses Spa & SalonAn 18% gratuity will automatically be applied to all spa services
BabysittingGratuity not expected
Port AdventuresOptional; not included in Port Adventures price

If you wish to pay the suggested gratuity amounts listed on this page for your party, based on the length of your cruise, you have 2 easy options:

  • Pay the suggested gratuity in advance by contacting Disney Cruise Line or your travel agent no later than 3 days before your cruise begins
  • Pay by automatically having the suggested gratuity added to your onboard account prior to the end of your cruise

If you wish to charge the amount of a gratiuity or pay the gratuity in cash, please contact Guest Services, once onboard the ship.

Please note: an 18% gratuity is automatically added to bar, beverage, wine and deck service tabs. All gratuities can be charged to your stateroom folio.

Learn more about onboard services .

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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