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Onboard Services – Frequently Asked Questions


Is there an expected amount for gratuities, and how should I pay them?


It is customary to give gratuities in recognition of exceptional service, which you’ll receive in abundance aboard the ship. The following amounts are provided as a suggestion, but the gratuity you pay is always at your discretion:

Per Guest per cruise 3-Night 4-Night 7-Night
Dining Room Server        $12.00 $16.00 $28.00

Dining Room Asst.

$9.00 $12.00 $21.00

Dining Room Head

$3.00 $4.00 $7.00

Stateroom Host/




Dining Manager Your Discretion
Room Service Your Discretion
Palo Your Discretion
Remy Your Discretion
Senses Spa & Salon An 18% gratuity will automatically be applied to all spa services
Babysitting Gratuity not expected
Port Adventures Optional; not included in Port Adventures price

If you wish to pay the suggested gratuity amounts listed on this page for your party, based on the length of your cruise, you have 2 easy options:

  • Pay the suggested gratuity in advance by contacting Disney Cruise Line no later than 3 days before your cruise begins
  • Pay by automatically having the suggested gratuity added to your onboard account prior to the end of your cruise

If you wish to change the amount of a gratuity or pay the gratuity in cash, stop by the Guest Services desk, located on Deck 3, Midship.

Please note: a 15% gratuity is automatically added to bar, beverage, wine and deck service tabs. All gratuities can be charged to your stateroom folio.

Learn more about onboard services.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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