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Onboard Services – Frequently Asked Questions

Q.

Can I order a gift, like wine or flowers, and have it delivered to a stateroom on an upcoming sailing?

A.

Absolutely! Make your upcoming cruise more memorable—or bid family and friends a festive “bon voyage”—with delightful gifts and amenities delivered on board the ship. Visit Onboard Gifts to choose from a delightful array of in-room decorations, tasty sweets, cheese and fruit platters, personalized cakes, alcoholic and non-alcoholic beverages, flowers and much, much more. You’ll need a reservation number and the last name associated with the reservation to begin shopping. You can also contact us at (800) 601-8455 Monday through Friday from 8:00 AM to 10:00 PM Eastern Time or Saturday and Sunday from 9:00 AM to 8:00 PM Eastern Time to place an order. Guests under 18 years of age must have parent or guardian permission to call.

Most items will be delivered to a stateroom on Embarkation Day, although some products like cakes and select beverages can be delivered to a stateroom or a dining room on a delivery date and time of your choosing.

Please note that all cake orders must be placed no later than 7 days prior to sail date. For all gifts that are not cakes, orders must be placed no later than 3 days prior to sail date.

Visit Onboard Gifts.
  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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