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Onboard Services – Frequently Asked Questions


Is there laundry service on board my ship?


Yes, we’re here to help you keep your clothes clean and pressed during your cruise. For an additional fee, full-service laundry and dry-cleaning services will pick up and deliver right to your stateroom. Charges will be applied to your stateroom folio.

You’ll also find 24-hour, self-service Guest laundry facilities equipped with washers and dryers, along with detergent and complimentary ironing equipment. No coins are needed―pay using your Key to the World card.

For safety reasons, the irons may be used only in the laundry room. Please note that personal irons are prohibited and cannot be brought aboard.

Learn more about onboard services.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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