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Onboard Services – Frequently Asked Questions


What types of merchandise are for sale on the ship?


No matter which Disney ship you are on, you’ll find a wide variety of merchandise to choose from. Onboard shops carry everything from beautiful apparel and fine watches to hats and bathing suits―and exclusive Disney Cruise Line logo merchandise not available on land.

You'll also find exclusive Disney collectibles, fine art and duty-free items for yourself and friends back home. And if you run out of toothpaste, sunscreen or other sundries, you can resupply without leaving the ship.

Learn more about onboard services.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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