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Onboard Services – Frequently Asked Questions


Can I arrange for the celebration of a special occasion during our cruise?


Yes. We recommend you let us know about your special occasion—such as an anniversary, birthday or honeymoon—at least 3 weeks prior to sailing so we can make arrangements for your celebration in one of the dining rooms.

We also offer a variety of flowers, chocolates and champagne that can be delivered to your stateroom, as well as special themed packages, such as the "Family Reunion." Browse the complete selection of In-Room Gifts and Amenities available for your cruise itinerary. Please note that orders must be received at least 48 hours prior to departure.

Learn more about onboard services.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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