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Website & Technical Help – Frequently Asked Questions


Can I use my cell phone while out at sea?


Disney Cruise ships offer Cellular at Sea, an advanced onboard network that allows Guests using most wireless providers to use their cell phones and tablets while at sea. Prices vary depending upon your cellular provider and usually include international roaming charges. These charges will be billed to you directly by your wireless carrier. We advise you to consult your carrier for information about their cruise/vacation rate plans.

You may also use our ships’ public phones for ship-to-shore calling (charged per call) without using a wireless plan.

Learn more about cellular and other phone options available on board.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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