Photos – Frequently Asked Questions
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How do I access my purchased photos after my cruise?
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To access purchased photos in your photo gallery after you...
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Can I purchase print photo packages before my cruise?
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Print photo packages are not available for purchase until ...Q:
We are celebrating a special event on board. Can we book a private photographer to capture a group photo or event?
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If you wish to set up an hour of private photography for y...Q:
Can I cancel my digital photo package?
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Yes. If you purchased your package before your cruise and ...Q:
Can I make copies of my photos once I am home?
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Yes, for your digital photos. Please access the limited li...Q:
Is there a deadline for booking photo packages pre-cruise?
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Yes. All cruise activities, including booking photo packag...Q:
Does my digital photo package include any printed photos?
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No, you can choose to add printed photos to your package w...Q:
Does the price shown on the site already include the discount?
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Yes, it is inclusive of the discount; the price on the shi...Q:
How many pages are in the PhotoBook Keepsake?
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The PhotoBook Keepsake contains 20 pages that can hold up ...Q:
Is the private portrait studio part of my pre-cruise photo package?
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No, private portraits available at Shutters Portrait Studi...Q:
My immediate family is traveling in multiple staterooms. Is it possible to link several staterooms under one photo package?
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Joining your stateroom photos with photos from another sta...Q:
What if my images are missing from my photo gallery?
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To locate missing images, log into your disneycruise.com p...Q:
During my private portrait studio session, I purchased gift products or prints. What should I do if I have a question or if there is a problem with my order?
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If you need assistance, please contact us for support.Q:
What if I need to reach out for assistance?
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If you need assistance, please contact us for support.Q:
I booked an Unlimited Digital Package; when can I begin downloading my photos?
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You can access your vacation photos on board the ship by s...Q:
When I order online, when will I receive my photos?
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As your photos are taken while onboard, you can view them ...Q:
How do I download all of my purchased cruise photos at once?
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The onboard Disney Cruise Line Photos website does not off...