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Photos – Frequently Asked Questions


Is there a deadline for booking photo packages pre-cruise?


Yes. Items must be booked 24 hours before 12:00 AM Eastern Time on the morning you set sail. No items can be pre-booked past this time. For example, if your sailing is on a Saturday, you must place an order before midnight Eastern Time Thursday. If you have questions about your order or you have placed an order and are no longer sailing, please contact us for support.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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