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Photos – Frequently Asked Questions


When I order online, when will I receive my photos?


As your photos are taken while onboard, you can view them at the photo kiosks at Shutters Photography Shop. We recommend you visit the Shutters Photography Shop at least a few times prior to the end of your voyage to view your photos and ensure they are all captured. All ships have "onboard download", a site which allows Guests to download their photos throughout the cruise; please note that once any photo is downloaded, your purchase cannot be cancelled.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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