Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Website & Technical Help – Frequently Asked Questions


Do the ships offer Wi-Fi service?


Through Connect@Sea, Disney Cruise Line offers a variety of on board Internet packages to suit your needs. Depending on how much you use your wireless devices, you can choose from a variety of plans.

Once you’ve boarded, access our DCL-GUEST Wi-Fi network to learn about the different offerings and specific pricing for your cruise. You can use your data plan on as many devices as you want. Your Wi-Fi plan will be charged to your stateroom folio.

Note that there is no cost for connecting to the ship’s Wi-Fi network when used only for the Disney Cruise Line Navigator app.

Learn more about wireless and cellular service on board Disney Cruise Line.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links