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Website & Technical Help – Frequently Asked Questions


How do I create a Disney account?


It’s easy to create a Disney account. Simply provide your:

  • Email address (which becomes your “Member Name”)
  • Password (which you will be asked to select)
  • First and last name
  • Birth date
  • Address with ZIP or postal code

If you've already registered for an account with another Disney website you don’t need to register again with Disney Cruise Line. Your username or email and password will be recognized by all Disney sites.

Once you register for a Disney account, you can make, review and pay for reservations online. And you’ll have the option to:

  • Get updates and special offers from Disney Cruise Line and Disney Parks and Resorts around the world.
  • Receive The Disney Insider Newsletter featuring up-to-the-minute news and special announcements about Disney Cruise Line and other parts of the Disney family.
  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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