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Ports & Port Adventures Excursions – Frequently Asked Questions


Do I have to submit a U.S. Customs Declaration Form at the end of my cruise?


Upon your cruise’s return to the United States, one adult Guest per family will be required to complete and submit a U.S. Customs Declaration Form.

Forms will be delivered to your stateroom and versions in different languages will be available at the Guest Services Desk located on Deck 3, Midship.

Guests may want to familiarize themselves with U.S. Customs guidelines and regulations concerning duty-free shopping. Please note that you will be subject to fines if you fail to declare purchases in excess of the Customs allowance.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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