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Ports & Port Adventures Excursions – Frequently Asked Questions


What happens if I decide to disembark at a port of call and not return to the ship?


Guests choosing to disembark in a foreign port and not return to the ship should make sure that they meet all of the documentation and entry requirements of that country. In some instances, Guests may be assessed a fine or penalty according to local or national regulations.

U.S. citizens should consult the U.S. State Department’s Travel page for details relating to the requirements for entering specific countries and territories.

Except as stipulated in the Disney Cruise Line contract, no adjustments to the price of a cruise will be made for Guests not completing the full itinerary.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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