Guests with Disabilities
We understand that when planning a cruise, Guests who require special accommodations may have questions about our onboard services, the accessibility features of the ship’s staterooms and public areas, or other concerns.
Some of the services we offer include:
- Wheelchair-accessible staterooms
- Pool lifts
- Captioned television and movies
- Assistive listening systems
- Information in audio format
We also offer information to help Guests with Autism spectrum disorders. Request assistance with any disability concerns from Disney Cruise Line Special Services.
Frequently Asked Questions
Q:
I have questions or comments about accessibility on disneycruise.com for Guests with visual impairments. Who should I contact?
A:
We have affirmed the importance of making our theme park a...
Q:
What services or options are available for Guests with autism?
A:
Disney Cruise Line offers a number of service options for ...Q:
What are the participation guidelines for children with disabilities at the onboard youth clubs?
A:
Our secured Disney Oceaneer Lab and Disney Oceaneer Club a...Q:
Are you able to accommodate my dietary requests and/or food allergies?
A:
Disney Cruise Line offers gluten free, vegetarian, no suga...Q:
If I want to share a disability-related concern, does Disney Cruise Line have a Complaints Resolution Official I can contact?
A:
Guests with a concern related to passenger disabilities ma...