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Preparing for Your Cruise – Frequently Asked Questions

Q.

What if I don’t receive my Guest Travel Booklet or Luggage Tag Folder prior to my cruise?

A.

If you do not receive your Guest Travel Booklet or Luggage Tag Folder prior to your cruise, don’t worry: the necessary forms are available via the My Online Check-In option on our website. If you are not able to access My Online Check-In, the forms are also available at your departure port. Additionally, the porters will have luggage tags available to place on your luggage.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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