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Onboard Services – Frequently Asked Questions


What is Onboard Airline Check-In service?


Onboard Airline Check-In allows you to check your luggage and get the boarding passes for your flight home before you leave the ship. This convenient service is available for Guests who purchase Disney Cruise Line air or ground transportation.

If you are eligible for Onboard Airline Check-In service, we’ll provide you with boarding passes for your return flight, plus check and transport your luggage through to your airline.

Remember to pack important documents, medications and valuables in a carry-on bag.

Learn more about other Disney Cruise Line Guest Services.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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