Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

COVID-19 Nonrefundable Onboard Credit – Frequently Asked Questions


If my Future Cruise Credit is applied to multiple future reservations, will my Onboard Credit be split between my reservations?


No. Prior to the start of your earliest sailing where a Future Cruise Credit has been applied, any unused Future Cruise Credit will be automatically converted to a nonrefundable Onboard Credit.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links