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COVID-19 Nonrefundable Onboard Credit – Frequently Asked Questions


I do not want such a large Onboard Credit. How can I change the amount I will receive?


You can decrease the amount of Onboard Credit you receive by applying more of your Future Cruise Credit to an existing future reservation or by booking a new future reservation.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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