DisneyBand+ & More – Frequently Asked Questions
Q:
When should I expect to receive my DisneyBand+ order in the mail?
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The expected wait time for your DisneyBand+ is approximate...
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How long does the battery on a DisneyBand+ last?
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Depending on an individual’s use of the band, the battery ...Q:
How do I charge my DisneyBand+?
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DisneyBand+ has a rechargeable battery and a 6-inch USB ch...Q:
What is the difference between a Disney Oceaneer Band and a DisneyBand+?
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A Disney Oceaneer Band is a bracelet provided to children ...Q:
What phones are compatible with DisneyBand+?
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DisneyBand+ can pair with most smart devices, including An...Q:
How much does a DisneyBand+ cost?
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Solid bands cost $34.99, and themed designs cost $44.99, p...Q:
Where can I read the DisneyBand+ Federal Communications Commission (FCC) and safety disclosures?
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Read the DisneyBand+ User Manual to review the DisneyBand+...Q:
What is Radio Frequency (RF) technology and how is it used on a Disney Cruise Line ship?
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Radio Frequency technology—also known as RF—is commonly us...Q:
Can you track my location using DisneyBand+?
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DisneyBand+ devices are not GPS-based and do not enable co...Q:
Is DisneyBand+ rechargeable?
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Yes. DisneyBand+ has a rechargeable battery. Don’t forget ...Q:
Is there a shipping charge if I choose to order DisneyBand+ before I arrive?
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No, shipping is included. Please note: shipping of DisneyB...Q:
Can I use my DisneyBand+ at Disney theme parks around the world?
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Your DisneyBand+ for Disney cruises can be used at Walt Di...Q:
Can I still use my Key to the World card instead of a DisneyBand+?
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Key to the World cards will continue to be issued and can ...Q:
What is DisneyBand+?
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DisneyBand+ is a waterproof wristband designed to make cer...Q:
How can I purchase a DisneyBand+?
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Guests can purchase a DisneyBand+ for select sailings acro...Q:
Can I use my MagicBand+ on board Disney Cruise Line ships?
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Yes, your Walt Disney World Resort and Disneyland Resort M...Q:
Can I reuse my DisneyBand+ the next time I sail with Disney Cruise Line?
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Yes. If you have a DisneyBand+ that you like and it is in ...Q:
What ships and/or itineraries are eligible for DisneyBand+?
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DisneyBand+ is available on select sailings across the fle...Q:
What are the colorful wristbands or bracelets I see people wearing on board?
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You’re seeing DisneyBand+! DisneyBand+ is available on sel...Q:
How do I use my DisneyBand+?
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For many features and services, all you need to do is tap ...Q:
If I purchased a DisneyBand+ online or at a retail location, how do I link it to my Disney account so that I can use it during my Disney Cruise Line vacation?
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You can link your DisneyBand+ prior to your cruise at disn...Q:
Can other people use my DisneyBand+?
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No. Once a DisneyBand+ is linked to your MyDisney account ...Q:
How do I view or download photos that I linked to my folio with my DisneyBand+ during my voyage?
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When one of our Disney photographers takes your picture, t...Q:
Is the battery in my DisneyBand+ replaceable?
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No, but the battery in your DisneyBand+ is rechargeable. I...Q:
What do I do if my DisneyBand+ isn't working?
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Here are some possible issues and what you can do to troub...Q:
Does DisneyBand+ show the time?
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DisneyBand+ does not show the time.Q:
What kind of accessibility features are available with DisneyBand+?
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DisneyBand+ offers a variety of accessibility-related feat...Q:
Does DisneyBand+ work with previously released light-up products?
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No, but DisneyBand+ does feature haptic vibrations with li...Q:
If I choose to purchase my DisneyBand+ during my cruise instead of in advance, when will I be able to do so?
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Merchandise shops will not open until the ship has left po...Q:
Can I use both my DisneyBand+ and Key to the World card to access my stateroom?
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Yes, you may use one active DisneyBand+ f...Q:
If my child is registered for Youth Club Activities and has a DisneyBand+, will they also receive an Oceaneer band?
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No. Since your child is registered for youth club activiti...Q:
Do I need to do anything with my DisneyBand+ when it arrives in the mail?
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If you purchased your DisneyBand+ through Disney Cruise Li...Q:
Can I use more than one DisneyBand+ throughout my sailing?
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If you own multiple bands, the band used on embarkation da...Q:
Will my existing MagicBand work on Disney Cruise Line ships?
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No. Previous versions of MagicBand are not supported on Di...Q:
Do you need a MyDisney account to purchase a DisneyBand+?
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A MyDisney account is required to pre-order a DisneyBand+ ...Q:
Can I return or exchange my DisneyBand+ on board if I change my mind?
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You will not be able to return or exchange your band becau...Q:
What if my DisneyBand+ flashes blue?
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Quick flashing blue indicates that your band has timed out...Q:
I do not live in the United States. Will you ship my DisneyBand+ internationally?
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Unfortunately, DisneyBand+ orders can only be shipped to v...