Website & Technical Help – Frequently Asked Questions
Q:
What are the benefits of creating a MyDisney account?
A:
As a Disney Cruise Line Guest, creating a MyDisney account...
Q:
Can I use my cell phone while out at sea?
A:
Disney Cruise Line offers Cellular at Sea—a convenient cru...Q:
How do I connect to the ship’s Wi-Fi so I can use the Disney Cruise Line Navigator app while on board?
A:
As soon as you board the ship, you can follow these steps ...Q:
How do I create a MyDisney account?
A:
It’s easy to create a MyDisney account. Simply provide you...Q:
Can I change the email address associated with MyDisney account?
A:
Yes. It’s easy to update the email address associated with...Q:
What’s the best way for me to submit questions and comments about my recent experience aboard a Disney cruise?
A:
Disney Cruise Line welcomes your feedback and comments so ...Q:
How do I search for specific information on the site?
A:
You’ll find a keyword search box at the top of most pages ...Q:
What’s the best way to view the video and photo content on this website?
A:
Disney Cruise Line wants our Guests to have the best onlin...Q:
Do the ships offer Wi-Fi service?
A:
Disney Cruise Line offers multiple internet packages for p...