Guests must either bring their own wheelchairs or mobility device or make arrangements with a third party for the rental, delivery and return of the device.
We have a limited supply of wheelchairs on board for assisting in embarkation and debarkation and for emergency use. However, we cannot provide Guests with a dedicated wheelchair for the entire cruise. Also note that Disney Cruise Line wheelchairs may not be brought ashore.
If you plan to travel with a wheelchair or mobility aid, please contact Disney Cruise Line Special Services in advance so we can assist you with any necessary arrangements.
Disney Cruise Line Special Services
US and Canada
Phone: (407) 566-3602
If you are traveling from a country outside the US and Canada, please visit our global phone number listing for contact details. Our reservations team can answer most questions or transfer you to our Special Services for assistance.
Email: SpecialServices@disneycruise.com
Disney Cruise Line Special Services P.O. Box 10210 Lake Buena Vista, FL 32830-0210
Guests under age 18 must have parent or guardian permission to call.