Disney Cruise Line bathrobes hanging in a closet
A pair of terry cloth slippers
Pillows on a stateroom bed leaning against a padded headboard

Upgraded Amenities

While all Disney Cruise Line staterooms feature luxury amenities and world-class service, Guests of our Concierge Suites and Staterooms enjoy an expanded range of offerings:

  • Down duvets: enjoy a good night’s sleep with the softness of genuine feather duvets, featured in Concierge main bedrooms.
  • Guests of our Concierge Suites may choose from pillow options including hypoallergenic, feather and therapeutic memory foam.
  • Personal robe and slippers: these plush comforts are yours to use for the duration of your cruise.
  • Complimentary 24-hour access to Basic Surf Wi-Fi internet service (one device per Guest)—more details available on board.

The Concierge Lounge on a Disney cruise ship featuring lounge chairs, sofas and tables

Exclusive Access

As a Concierge Guest, you enjoy exclusive access to dedicated areas on the ship, including the Concierge Lounge. This stylish, modern retreat allows Guests to relax in quiet comfort, sip a cocktail (during select hours), access the internet (fees may apply), watch news on the TV, and enjoy complimentary food and nonalcoholic beverages offered throughout the day.

From the Lounge, Concierge Guests can also enjoy access to an exclusive outdoor space that offers a range of amenities.

A father holding his son in his arms and a Cast Member at a Concierge desk

Pre-Arrival Services

Our signature Concierge services begin before you board the ship and continue throughout your vacation and beyond. To ensure a seamless experience, you can pre-reserve many of your onboard activities and services online up to 123 days prior to your sail date. Starting 130 days before your sailing, you may inform the Concierge team of your preferences, and they will make the bookings on your behalf once the 123-day booking window opens. Requests will be processed in the order in which they are received.

A dedicated team of Concierge Agents is available for personalized assistance in planning every cruise detail, including:

  • Port Adventures
  • Reservations for adult-exclusive dining, spa treatments and nursery stays
  • Dining room seating requests
  • Special occasions and celebrations
  • Any other special requests, from pre-arrival to post-cruise

Shipboard Services

During your cruise, the benefits of signature Concierge service begin with priority check-in and boarding at a dedicated check-in station. Our onboard Concierge team will meet you at a private welcome reception-exclusive to Concierge Guests-and will be available to tend to your needs, questions and special requests. Enjoy assistance with:

  • Reservations for adult-exclusive dining, spa treatments and nursery stay
  • Dining reservation confirmations and changes
  • Priority tendering in ports of call
  • Updates to your personal itinerary
  • Special occasions and celebration planning