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Navigator App – Frequently Asked Questions


How do I connect to the ship’s Wi-Fi so I can use the Disney Cruise Line Navigator app while on board?


As soon as you board the ship, you can follow these steps to connect to the ship's Wi-Fi network from your smartphone or tablet:

1. In your device's Settings, turn Airplane Mode to "On" to prevent roaming charges.
2. Also in Settings, activate your Wi-Fi connection. This will locate available networks on board.
3. Select the DCL-GUEST Wi-Fi network.
4. Launch the Disney Cruise Line Navigator app, and let the magic begin!

Please note that the app won’t be operational until you’ve connected your mobile device to your ship’s onboard Wi-Fi network.

Also be aware that using the DCL-GUEST wireless network for any activity other than the Disney Cruise Line Navigator app, such as email and surfing the Internet, is subject to additional charges.

Find out more about the Disney Cruise Line Navigator app.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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