Most Guest areas on our ships, including the theaters, restaurants and shops are wheelchair accessible. There are also accessible public restrooms. There are a variety of wheelchair-accessible staterooms available with 32-inch-wide doors and many other accessibility features.
Please note the following regarding the use of wheelchairs and mobility devices on Disney Cruise Line:
- You must provide your own wheelchair or other mobility aid or arrange for the rental, delivery and pickup of that device to and from the ship on your own.
- We strongly recommend that you sail with someone who can physically assist you when necessary. Certain activities, like using a tender boat to visit a port of call or accessing a pool, require Guests to transfer out of their wheelchairs.
- Due to safety regulations, wheelchairs, scooters, strollers and other personal belongings may not be stored in public passageways and must be stored inside staterooms or a designated public storage area.
If you plan to travel with a wheelchair or mobility aid, please contact Disney Cruise Line Special Services in advance so we can assist you with any necessary arrangements.
Disney Cruise Line Special Services
US and Canada
Phone: (407) 566-3602
If you are traveling from a country outside the US and Canada, please visit our global phone number listing for contact details. Our reservations team can answer most questions or transfer you to our Special Services for assistance.
Email: SpecialServices@disneycruise.com
Disney Cruise Line Special Services P.O. Box 10210 Lake Buena Vista, FL 32830-0210
Guests under age 18 must have parent or guardian permission to call.