During reserved programming hours, Disney's Oceaneer Club and Disney's Oceaneer Lab are only available to children ages 3 to 10 who are toilet-trained. The spaces are designed for children within this age group. There are separate age-specific onboard activities and venues for tweens (ages 11 to 14) and teens (ages 14 to 17). Open House hours are available so the entire family can join the fun and participate together.
Our programs are available to children who are fully toilet trained, able to individually participate within our counselor-to-child ratio groups and interact socially and comfortably with peers of their own age and physical size.
Group babysitting is available for children 3 years old and under (for an additional fee); we do not provide babysitting in Guest staterooms.
Unfortunately, our youth activities and babysitting services are unable to accommodate children who require one-on-one care, which includes counselor-assisted medical attention. Additional participation guidelines and restrictions may apply and are established to provide a safe and secure youth entertainment environment.
Families are encouraged to contact Disney Cruise Line Special Services prior to arrival to discuss any questions or clarify these guidelines.
Disney Cruise Line Special Services
US and Canada
Phone: (407) 566-3602
If you are traveling from a country outside the US and Canada, please visit our global phone number listing for contact details. Our reservations team can answer most questions or transfer you to our Special Services for assistance.
Email: SpecialServices@disneycruise.com
Disney Cruise Line Special Services P.O. Box 10210 Lake Buena Vista, FL 32830-0210
Guests under age 18 must have parent or guardian permission to call.