Help Center

DisneyBand+ & More – Frequently Asked Questions

Q:

How do I view or download photos that I linked to my folio with my DisneyBand+ during my voyage?

A:

When one of our Disney photographers takes your picture, they will tap your band to their device so your account receives the photo. Please note that each Guest can only use one band at a time while on board—so the band you use on embarkation day is “active for onboard use” during the entire voyage, including at photo opportunities. 

From there, you have more than one way to view your photos:

On Board

During your cruise, you can view and purchase photos and photo products in 2 ways:

Via Disney Cruise Line Photos Site
  1. Visit Disney Cruise Line Photos site on your mobile device.
  2. Provide your reservation information (including your date of birth, first name, last name and stateroom number) exactly as it appears on your documentation.
  3. View your photos.
Via the Photo Shop On Board
  1. Locate the photography shop on your cruise ship.
  2. Tap your DisneyBand+ at any available kiosk.
  3. View your photos.
Post Cruise

Please allow up to 48 hours after your cruise ends for photos to appear online. Your photo gallery can be located by following these steps:
  1. Visit Disney Cruise Line Photos.
  2. Log in to your MyDisney account if you aren’t already logged in.
  3. Select “View Gallery” from the side navigation.

After debarkation, you will have 45 days to apply any package credits you purchased on board to download photos. You also have 45 days from the day an individual photo is captured to download it from Disney Cruise Line Photos before it expires and is no longer available.

Please be aware that Guests may only purchase photos while on board except for US residents, who may purchase digital photos post-cruise via Disney Cruise Line Photos, subject to the photo expiration policy. Prices are higher after debarkation.

Photos and photo packages will be available during your cruise and must be purchased separately. Disney Cruise Line photography products and services are subject to Terms and Conditions.