Disney Cruise Line bathrobes hanging in a closet
A pair of terry cloth slippers
Pillows on a stateroom bed leaning against a padded headboard

Upgraded Amenities

While all Disney Cruise Line staterooms feature luxury amenities and world-class service, Guests of our Concierge Suites and Staterooms enjoy an expanded range of offerings:

  • Down duvets: enjoy a good night’s sleep with the softness of genuine feather duvets, featured in Concierge main bedrooms.
  • Guests of our Concierge Suites may choose from pillow options including hypoallergenic, feather and therapeutic memory foam.
  • Personal robe and slippers: these plush comforts are yours to use for the duration of your cruise.
  • Complimentary 24-hour access to Basic Surf Wi-Fi internet service (one device per Guest)—more details available on board.

An artist rendering of the Concierge Lounge on the Disney Adventure featuring luxe chairs, tables and sofas
An artist rendering of the Concierge Lounge on the Disney Adventure featuring a sun deck with cabanas, lounge chairs, a bar and shaded whirlpools
An artist rendering of the Concierge Lounge on the Disney Adventure featuring a sun deck with a shaded wading pool and whirlpools
An artist rendering of the Concierge Spa and Fitness Center on the Disney Adventure featuring 2 styling stations
An artist rendering of the Concierge Lounge on the Disney Adventure featuring luxe sofas, chairs and tables

Exclusively for Concierge Guests

As a Concierge Guest, enjoy exclusive access to dedicated areas on the ship, including the Concierge Lounge. Located amid the Concierge Suites on Deck 17, Forward, this stylish, modern retreat allows Guests to relax in quiet comfort, sip a cocktail (during select hours), access the internet (fees may apply), watch TV, and enjoy complimentary food and nonalcoholic beverages offered throughout the day.

 

From the Lounge, Concierge Guests can access a sundeck on Deck 19, Forward. Soak up the sun at this VIP onboard oasis and savor tranquil breezes, 6 whirlpools, a wading pool, cushioned lounge chairs and a full bar stocked with water and refreshments.

 

Concierge Guests will also have exclusive access to a dedicated Concierge Spa and Fitness Center, located on Deck 18, Forward. Choose from a range of indulgent spa and beauty treatments in a serene, nature-inspired setting. Enjoy massages, facials and acupuncture and more—plus access to pools and sauna lounges. Adjacent to the Concierge Spa is a well-equipped exercise facility reserved for the convenience of Concierge Guests.

A father holding his son in his arms and a Cast Member at a Concierge desk

Pre-Arrival Services

Our signature Concierge services begin before you board the ship and continue throughout your vacation and beyond. To ensure a seamless experience, you can pre-reserve many of your onboard activities and services online up to 123 days prior to your sail date. Starting 130 days before your sailing, you may inform the Concierge team of your preferences, and they will make the bookings on your behalf once the 123-day booking window opens. Requests will be processed in the order in which they are received.

 

A dedicated team of Concierge Agents is available for personalized assistance in planning every cruise detail, including:

 

  • Reservations for premium-dining restaurants (Palo Trattoria and Mike & Sulley’s Flavors of Asia), spa treatments and nursery stays
  • Dining room seating requests
  • Special occasions and celebrations
  • Any other special requests, from pre-arrival to post-cruise

Please note that requests are confirmed at time of booking and cannot be guaranteed. All experiences are subject to availability and may be subject to capacity restraints.

Shipboard Services

During your cruise, the benefits of signature Concierge service begin with priority check-in and boarding at a dedicated check-in station. Our onboard Concierge team will meet you at a private welcome reception—exclusive to Concierge Guests—and will be available to tend to your needs, questions and special requests. Enjoy assistance with:

 

  • Reservations (Palo Trattoria, Mike & Sulley’s Flavors of Asia, spa treatments and nursery stays)
  • In-suite dining from our Concierge in-suite dining menu
  • Dining reservation confirmations and changes
  • Updates to your personal itinerary
  • Special occasions and celebration planning