Guest Services

Helpful information and support to ensure smooth sailing

23 Results
  • An icon of a person in a wheelchair

    Accessible Staterooms and Features
  • An icon of a heart with a lightning bolt down its center

    AED/Automated External Defibrillators
  • An icon with a little girl wearing Mickey Ears, an adult and a little boy

    Concierge Contact Information
  • An icon of an airplane

    Disney Cruise Line Air Program

  • Disney Cruise Line Important Travel Information
  • An icon of an airplane

    Ground Transportation Details
  • An icon of a person sitting at a bell desk

    Guest Services Desk
  • An icon of a cross, symbolizing medical care

    Health Center
  • Services for Guests Who Are Neurodivergent

    Information for Guests with an Autism Spectrum Disorder
  • An icon of a telephone handset next to a computer mouse

    Internet and Phone Services
  • An icon of a front loading washing machine

    Laundry Services
  • An icon of a teddy bear and an umbrella in a box

    Lost and Found
  • An icon of an easel with a picture of Mickeys silhouette on it

    Meeting Facilities
  • An icon of an airplane

    Packing List for Disney Cruises
  • An icon of a passport

    Passports, Visas & Citizenship Documentation

  • An icon symbolizing directions to port parking called out on a map

    Port Addresses & Parking
  • A Disney Cruise Line Port Adventures logo which is an illustration of an anchor

    Port Adventures Desk
  • An icon of a shopping bag

    Port Shopping Guides
  • A circle with a diagonal line across signifying the prohibited icon

    Prohibited and Restricted Items
  • An icon of a person in a wheelchair

    Services for Guests with Disabilities
  • An icon of a triangle with a fork and a spoon on it, facing opposite directions

    Special Dietary Requests
  • An icon with a little girl wearing Mickey Ears, an adult and a little boy

    Traveling with Little Ones
  • An icon of an airplane

    Tropical Weather Advisory