The Concierge Services Team is available to help with your reservation and address any requests or questions you have before sailing. You can make requests for onboard activities or Port Adventures starting 130 days before departure.
The contact information below is only for Guests who have booked a concierge category and paid their stateroom deposit.
Guests younger than 18 years of age must have parent or guardian permission to call. International call rates apply. Cost may vary according to network.
Contact Us
You can send an email to:
DCL.Concierge.Services@contact.disneycruiseline.comPhone
Call our dedicated concierge line. Regional phone numbers are listed below.
Hours: Eastern TimeRegional Phone Numbers
Americas
Europe
All Other Countries: 407-566-8119
Contact Us
You can send an email to:
DCL.Concierge.Services.APAC@contact.disneycruiseline.com
Phone
Call our dedicated concierge line. Regional phone numbers are listed below.
If you have booked a concierge category on the Disney Adventure, please contact the Singapore Concierge Team.
Hours: Singapore Time
Monday through Friday, 8:00 AM to 10:00 PM
Saturday and Sunday, 9:00 AM to 8:00 PM
If you have booked a concierge category on an Australia/New Zealand itinerary, please contact the Australia Concierge Team.
Hours: Australian Eastern Standard Time
Monday through Friday, 8:00 AM to 10:00 PM
Saturday and Sunday, 9:00 AM to 8:00 PM
Hours: New Zealand Standard Time
Monday through Friday, 10:00 AM to midnight
Saturday and Sunday, 11:00 AM to 10:00 PM
Regional Phone Numbers
Asia
Australia and New Zealand