To locate missing images, log into your disneycruise.com profile and enter your Castaway Club ID (located in your profile under Membership & Passes) and select “Link Photos.” Or, if you are on board the ship, you can use the Digital Photo Finder kiosk located in Shutters Photography Shop. One images are found, you can request to have it added to your digital account.
Photos – Frequently Asked Questions
Q:
What if my images are missing from my photo gallery?
A:
Following your cruise, if you are unable to locate an image from your digital account, please contact us for support.