Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Navigator App – Frequently Asked Questions


Can I download the Disney Cruise Line Navigator app after I arrive at the terminal or on board the ship?


You may download the Disney Cruise Line Navigator app at the terminal or after boarding the ship. However, we recommend downloading it at home so you can make use of all the features available to you that will make your voyage even more relaxed!

Once on board, use of the DCL-GUEST wireless network is complimentary when used to support the Navigator app. But be aware that using our onboard Wi-Fi for other activities—including downloading the Navigator app, email and surfing the Internet—is subject to additional charges.

Find out more about the Disney Cruise Line Navigator app.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links