Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Health and Safety – Frequently Asked Questions

Q.

If someone in my party gets sick, is there an onboard doctor or nurse?

A.

The Health Center, located on Deck 1, Forward, is open during daily clinic hours to provide non-emergency medical care throughout your cruise. In the event of a medical emergency, a doctor and nurse are on call 24/7. Please note that medical personnel are employed by a company independent of Disney Cruise Line and standard prevailing fees are charged for all services.

Fees incurred at the Health Center will be charged to your stateroom account. Because onboard medical services are considered "care outside the United States," you will be responsible for paying any such charges prior to debarkation. The Health Center will provide you with the paperwork you’ll need to process any claim through your health insurance provider.

Learn more about services for Guests with medical conditions.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links