Help Center

Castaway Club – Frequently Asked Questions

Q:

How can I connect my Castaway Club account to my MyDisney account?

A:

You can connect your Castaway Club account to your MyDisney account by visiting the Castaway Club page and selecting "Log In."

Guests who have completed at least one sailing with Disney Cruise Line will automatically become Castaway Club Members at the conclusion of their first cruise and will be assigned a personal Castaway Club Member ID.

Your Castaway Club Member ID can be found on the following documents:
  • Pre-arrival email confirmation
  • Key to the World card
If you do not have these documents available, or if it is your first time sailing with Disney Cruise Line, you may also utilize your reservation number (also called your confirmation number) from a previous booking. Your reservation number can be found in the email confirmation for your reservation, and on all pre-arrival documents.