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Website & Technical Help – Frequently Asked Questions


What are the benefits of creating a Disney Account?


As a Disney Cruise Line Guest, creating a Disney account lets you make, review and pay for reservations online. You’ll also have the option to:

  • Get updates and special offers from Disney Cruise Line and Disney Parks and Resorts around the world.
  • Receive The Disney Insider Newsletter featuring breaking news and special announcements about Disney Cruise Lines and other parts of the Disney family.

Plus, your Disney account lets you access other Disney sites such as,,,,,, and using the same Member Name and Password.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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